At PatternWar, we offer unique digital products made with care and creativity. Because digital files are delivered instantly and cannot be “returned,” we have a strict but fair refund policy outlined below.
1. Digital Product Policy
All products listed on patternwar.com are digital unless otherwise stated. This includes but is not limited to:
- Printable designs
- Downloadable artwork
- Digital templates
- Design files (e.g., PSD, AI, SVG, PNG, PDF)
Once a file has been downloaded or delivered, the sale is final and non-refundable.
2. No Returns or Exchanges
Due to the nature of digital content:
- We do not accept returns, exchanges, or cancellations once the file is delivered.
- You are responsible for reading the product description carefully before purchasing.
3. Refund Exceptions
Refunds may be issued only under the following conditions:
- You purchased the same product multiple times by accident
- The file is corrupted, and we are unable to replace it
- You received the wrong file, and we cannot correct the issue within 48 hours
To request a refund, contact us at PATTERNWAR.CONTACTE@GMAIL.COM with:
- Your order number
- A description of the issue
- Screenshots if relevant
4. Download Issues
If you’re having trouble accessing your download:
- First, check your email (including spam or promotions folders)
- Contact us for assistance — we’re happy to help you access your file
5. Unauthorized Use
You may not resell, redistribute, or share any PatternWar digital product in any form. All designs are protected under copyright law and intended for personal or licensed commercial use only (as per the product license).
6. Contact Us
For support or refund inquiries, please email us at:
📧 PATTERNWAR.CONTACTE@GMAIL.COM
🌐 www.patternwar.com